Frequently Asked Questions

Find answers to the most commonly asked questions about the web portal.

Installation & Setup

Q1. What is Bit Guardian Parental Control?

Bit Guardian Parental Control is a parental control mobile application that helps you track and control what your kids are doing. The app has been specially designed with easy controls to manage modern age online activities of your kids and make sure that they are safe in the real world.

Q2. What does the web portal of Bit Guardian Parental Control do?

The web portal of Bit Guardian Parental Control provides report, location and request updates of your kids’ activities. You can check detailed list of the apps you have blocked on your kid’s device, time schedules that you have set for device usage, view calls log and more.

Q3. Do I need to link my device to the web portal?

No, you do not need to link your device to the web portal.

Step 1: Go to the Home Page and click on Log In.

Step 2: Enter your email ID and password to access your dashboard.

Features & Settings

Q1. What is the Bit Guardian Parental Control’s dashboard?

Bit Guardian Parental Control’s dashboard is where you can see all the features of the web portal. This page displays a list of all the devices linked to the parent profile. You can view reports, locations and requests updates of your kids’ activities from the dashboard.

Q2. How can I view my kid’s report?

Step 1: Go to the Parent dashboard.

Step 2: Identify the kid whose reports you want to view. Tap on Reports.

Step 3: Choose Report type (Call Log, Geofence, Panic, Request, Speed, App Access or Anti-Theft) and click on Search.

Q3. Where can I view my kid’s location from?

You can view your kid’s location from the dashboard itself.

Q4. How can I view my kid’s requests?

Step 1: Go to the Parent dashboard.

Step 2: Identify the kid whose requests you want to view. Tap on Requests.

Step 3: Choose Request type and click on Search.

Q5. Can I block apps from the web-view?

No, you cannot block any app on your kid’s device from the web portal.

Q6. Can I get panic alert on the web-view?

Yes, you can get panic alert on the web portal. But note that it is only for viewing. You cannot resolve the issue or perform any function.

Technical Support